The Horizon 2020 project TOKEN researches the added value of the use of “Distributed Ledger Technologies” (DLT) – like blockchain – in the public sector. Aspects of urban logistics, like smart loading and unloading areas and locations for mobile delivery points, will be part of this project.

status: Running | theme: Digital transformation | type: European

The rapid transformation of our society and the digital revolution, along with budgetary pressures, pose challenges as well as bring opportunities for governments and for the future of public services. Following the ideas from the consultation on ICT-driven public sector innovation needs under H2020, TOKEN aims to provide enablers for the introduction of disruptive technologies that contribute to accelerate the transformation of public services towards an open government model based on the principles of collaboration, transparency and participation. This transformation towards an open, transparent and collaborative paradigm involves great challenges technically, politically, legally, organizationally and culturally (in terms of work culture). In order to succeed in this paradigm shift, a change in government and institutional culture is required. In this regard, disruptive technologies like Distributed Ledger Technologies (DLT) can lead to a transformation of the value chain and the relationship between actors, delivering new solutions to the complex problems that governments are facing.


TOKEN aims to provide a Blockchain Platform as a Service Solution enabling public agencies to pilot the adoption of distributed Ledger Technologies as a driver for transformation of Public Services towards more open, transparent, trusted and efficient services.

TOKEN provides a new type of infrastructure enabling the transformation of public services, where public value is created thanks to the ability of the different actors to share, interact and collaborate with each other. In this respect, TOKEN provides a sandbox for testing novel processes and approaches that are required for a decentralised, cross-government and multi-actor architecture, combining the best of Distributed Ledger Technologies with Internet of Things, Big Data and Cloud technologies with the power of social tools, while addressing security, privacy and data protection requirements.


  • Improving the effectiveness of public services
  • Reducing friction between agencies
  • Reducing bureaucratic barriers
  • Boosting public engagement
  • Enhancing digital transparency
  • Improving knowledge sharing
  • Fostering automation through smart contracts



Practical Details

Start: January 2020 Total lead time: 36 months

Would you like to know more?

Contact Domien Stubbe (

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